Shipping & Delivery FAQ: Everything You Need to Know About Your Parts Order
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Waiting for your auto parts shouldn’t be stressful. We’ve answered the most common questions about shipping and delivery to help you know exactly what to expect.
How long will my order take to arrive?
Delivery times depend on your location and the shipping method you choose:
- Standard shipping: 5–10 business days
- Expedited shipping: 2–5 business days
- International orders: 10–20 business days (varies by country and customs)
You’ll receive a tracking number as soon as your order ships, so you can follow its progress every step of the way.
How do I track my order?
Once your order leaves our warehouse, we’ll send you an email with your tracking number and a link to the carrier’s website. You can enter your tracking number there to see the current status and estimated delivery date.
What if my order is delayed?
If your order is taking longer than expected, contact our support team with your order number and tracking details. We’ll investigate the delay and help resolve it as quickly as possible.
Do you ship to my country?
We ship to most countries worldwide. You can see a full list of available countries during checkout. If your country isn’t listed, reach out to us — we may be able to arrange special shipping options.
What about customs fees and import duties?
International orders may be subject to customs fees, taxes, or import duties, depending on your country’s regulations. These fees are not included in our product or shipping prices and are the responsibility of the customer. We recommend checking with your local customs office before ordering.
What if my part arrives damaged or incorrect?
If your order arrives damaged, incorrect, or doesn’t match your vehicle, contact us immediately. We’ll guide you through our simple return and replacement process.
If you have any other questions about shipping or delivery, our support team is available to help. We want your parts to arrive safely, quickly, and without hassle.